VENSTORE

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Frequently Asked Questions

How do I track my order?

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You can track your order by:

  1. Logging into your account
  2. Going to "Track Order"
  3. Clicking "View Details" on the specific order
  4. Viewing the tracking information

How do I rate a store/vendor?

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You can rate a store/vendor by:

  1. Logging into your account
  2. Going to "Track Order"
  3. Clicking "View Details" on the specific order
  4. Rating the store/vendor according to your completed order

Are shipping services available in Venstore?

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Yes, shipping services will be introduced soon, and we are working to integrate our own delivery services.

We currently use local and nationwide couriers services for delivery.

How do I report a problem with a product or seller?

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You can report a problem with a product or seller by:

  1. Logging into your account
  2. Going to "Support"
  3. Clicking "Submit a Support Ticket"

Live Chat

Chat with our support team

Email Support

Get help via email

Phone Support

Call us directly

Call Now

Submit a Support Ticket

Home Categories Promotions Support Account